Cloud Whitepapers

Best practices for delivering a modern customer service experience. Improving customer satisfaction ranks among the top strategic priorities for most enterprises. However, the majority of these firms...

Customer success as a corporate practice and organizational entity continues to spread at a rapid pace across the technology industry. The growth of customer success is being fueled by major financial...

Web application firewalls protect data and applications against online threats. Because Web application firewalls are strategic, every organization must carefully evaluate their security, management, ...

Today's advanced threats target individual users, with the goal to compromise identities and impersonate legitimate users. Password requirements have become more complicated and have led employees to ...