Within the next 2 years it is estimated that more than 50% of data will be generated outside the data center or cloud¹, likely coming from the estimated 55 billion IoT² devices connected worldwide. Businesses are combining this data with new applications at the Edge, enabling new insights and actions in real-time to improve operational efficiencies and create new revenue streams.
But as businesses shift to capitalize on all this data, the role of their infrastructure, and that of network operations, shifts, too. When you combine the massive amounts of data with ubiquitous mobility and IoT, it’s clear that a new network operations approach is needed. One that makes life easier for network operations by reducing trouble tickets and ensuring SLAs that deliver world-class user experiences. A way to quickly resolve connectivity problems using AI-powered root cause analysis, precise recommendations, and automated remediation, so that IT can focus on driving business value as opposed to dealing with mundane tasks. And an approach where AI predicts and preempts issues before they happen.