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Whitepapers

No more “If only IT could do X”: ITSM Workflow Handbook

no more “if only it could do x”: itsm workflow handbook

Published By: Research Desk Released: Oct 08, 2021
Find out how native AI empowers teams to proactively resolve issues, speed innovation, and transform service operations....

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Modernize And Automate ITAM Across Hardware, Software, And Cloud

modernize and automate itam across hardware, software, and cloud

Published By: Research Desk Released: Oct 07, 2021
See how next-generation IT asset management (ITAM) solutions are making it easy to track software AND hardware on a single system. This ebook explores how a consolidated snapshot of IT assets can redu...

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The Arrival of the Hybrid Digital Workplace

the arrival of the hybrid digital workplace

Published By: Research Desk Released: Jul 13, 2021
Workplace Service Delivery exists to remove barriers and make things simple within your facilities. In the next normal, more enterprises are embracing the concept of the hybrid digital workplace and b...

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AIOps è il catalizzatore che ti aiuta a fornire servizi aziendali ad alte prestazioni

aiops è il catalizzatore che ti aiuta a fornire servizi aziendali ad alte prestazioni

Published By: Research Desk Released: Mar 05, 2021
Perché gli attuali approcci alla gestione degli eventi non sono efficaci Per gestire in maniera efficace la disponibilità e le performance del servizio, l'IT ha bisogno di gestire gli eventi in m...

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AIOps and Visibility for Dummies

aiops and visibility for dummies

Published By: Research Desk Released: Mar 04, 2020
Artificial Intelligence for IT Operations (AIOps) is the use of artificial intelligence (AI) to manage the digital complexity of modern organizations. Modern IT complexity comes from » Data volume, v...

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Visibility to multi-cloud: measurable outcomes from CMDB

visibility to multi-cloud: measurable outcomes from cmdb

Published By: Research Desk Released: Mar 04, 2020
Cloud and DevOps are independent but mutually reinforcing strategies for delivering business value through IT. A hybrid or multi-cloud workload deployment offers the advantage of high resiliency, comb...

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Cloud Cost Optimization and Governance

cloud cost optimization and governance

Published By: Research Desk Released: Feb 06, 2020
Why are IT Executives Investing in Cloud Cost Optimization and Governance? Top 5 Reasons Executives Use Cloud Cost Optimization and Governance: Obtain unified cost visibility across all on-pre...

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5 steps to successfully deploying a healthy CMDB

5 steps to successfully deploying a healthy cmdb

Published By: Research Desk Released: Jun 11, 2019
A healthy CMDB is a critical tool for maintaining high service availability, helping to prevent service outages and fix them faster when they occur. Get a detailed roadmap for successfully deploying y...

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Configuration Management and CMDB for Dummies

configuration management and cmdb for dummies

Published By: Research Desk Released: Jun 11, 2019
Most organizations face challenges when implementing a configuration management capability. In this book, you will learn basics of configuration management, how to build and maintain an effective conf...

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How a healthy CMDB helps you to deliver great business service quality

how a healthy cmdb helps you to deliver great business service quality

Published By: Research Desk Released: Jun 11, 2019
A major service outage can cost your business millions of dollars. It’s a constant battle to keep critical business services available. A healthy CMDB helps you to prevent outages, identify and resp...

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