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Whitepapers

Now More Than Ever it is Time to Move Your Enterprise Contact Center to the Cloud

now more than ever it is time to move your enterprise contact center to the cloud

Published By: Research Desk Released: Jan 06, 2021
Customers notice when their experience with a company doesn’t measure up to the service they receive from other businesses. Whether they find themselves repeating their issue to an agent who doesn�...

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Setting Up Your Remote Workforce for Success

setting up your remote workforce for success

Published By: Research Desk Released: Jan 06, 2021
Keeping your contact center up and running during any type of natural disaster, crisis, or unplanned event is essential to ensure the continuity of your business. In emergency situations where your ag...

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Revolutionizing Unified Communications Solutions with the Cloud

revolutionizing unified communications solutions with the cloud

Published By: Research Desk Released: Dec 02, 2020
The rapid development of collaboration applications is increasing the demand for Unified Communications (UC) solutions. In a recent forecast published by Cisco, cloud-based solutions are experiencing ...

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CBTS Cloud Solutions on AWS: Paving the road to digital transformation

cbts cloud solutions on aws: paving the road to digital transformation

Published By: Research Desk Released: Nov 06, 2020
A flexible, high-performance and cost-effective cloud is the linchpin to success in the emerging digital services economy. As customers become increasingly adept at managing and utilizing applications...

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Cloud Technology Is The Future For Retailers

cloud technology is the future for retailers

Published By: Research Desk Released: Jun 18, 2019
Two of the main challenges retailers face is how to manage their products, and how to handle their customers. Finding a proven, trusted cloud-based technology partner is critical to your success in th...

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Why TodayS Enterprises Are Embracing Hyper Convergence

why todays enterprises are embracing hyper convergence

Published By: Research Desk Released: Nov 14, 2018
The new standard in IT excellence combines storage, computing, and networking into one all-inclusive device. Download our whitepaper to discover the upsides of hyper converged technology, including bo...

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How Hyper Convergence Holds The Key To Optimizing It

how hyper convergence holds the key to optimizing it

Published By: Research Desk Released: Nov 14, 2018
Today's business giants are replacing complex infrastructure with the simple, convenient alternative of hyper converged appliances. Read our solution brief to learn how consolidating your data center ...

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