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Search Results for: IT enterprises

9 Reasons To Make The Move To A Cloud Contact Center

9 Reasons To Make The Move To A Cloud Contact Center

  Research Desk   Nov 14, 2018
It's become abundantly clear that the cloud is no longer the future but the new normal. Enterprises rely on cloud computing for web-based meetings, email, file sharing, and more every day to reduce co...
9 Reasons To Make The Move To A Cloud Contact Center

9 Reasons To Make The Move To A Cloud Contact Center

  Research Desk   Nov 14, 2018
Discover how shifting from an on-premise contact center can transform operations, contain costs, and improve customer and agent satisfaction. With the wealth of benefits to be gained by moving to t...
Successful Network Operations In A Cloud-Centric, Software-Defined World With Ca Performance Management

Successful Network Operations In A Cloud-Centric, Software-Defined World With Ca Performance Management

  Research Desk   Nov 14, 2018
The advent of cloud computing and software-defined data center architectures for modern application delivery has made networking more sensitive than ever before. Applications in the digital age requir...
Cyber Risk Appetite Defining and Understanding Risk in the Modern Enterprise

Cyber Risk Appetite Defining and Understanding Risk in the Modern Enterprise

  Research Desk   Nov 14, 2018
The ability to quantify cyber risk and make informed decisions about cyber risk appetite will often be the difference between success and failure for modern enterprises. Organizations must now factor...
The Essential Checklist for Modernizing

The Essential Checklist for Modernizing

  Research Desk   Nov 14, 2018
Best practices for delivering a modern customer service experience. Improving customer satisfaction ranks among the top strategic priorities for most enterprises. However, the majority of these firms...