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Search Results for: cloud providers

8×8: Collaboration and AI Take Customer Care to the Next Level

8×8: Collaboration and AI Take Customer Care to the Next Level

  Research Desk   Dec 13, 2020
This buyers guide examines the North American contact center market for both premise- and cloud-based solutions. It considers full-suite, pure-play, cloud-based providers and those that provide premis...
Part 2 – 10 Vital SaaS Trends One Should Watch Out for 2020 and Beyond

Part 2 – 10 Vital SaaS Trends One Should Watch Out for 2020 and Beyond

  Insights Desk   Nov 04, 2020
Recap In “Part 1 - 10 Vital SaaS Trends One Should Watch Out for 2020 and Beyond,” we covered the basics and five trends, including Migration to PaaS, artificial intelligence (AI), increased th...
Part 1 – 10 Vital SaaS Trends One Should Watch Out for in 2020 and Beyond

Part 1 – 10 Vital SaaS Trends One Should Watch Out for in 2020 and Beyond

  Insights Desk   Nov 04, 2020
Rise of SaaS Software-as-a-Service (SaaS) is one of the most essential pillars of cloud computing. We all have seen that in the last few years, SaaS is booming at a rapid pace as several organizat...
Datadog – The Hot Topic in Town!

Datadog – The Hot Topic in Town!

  Insights Desk   Nov 04, 2020
Datadog (DDOG) – the hot, new Software as a Service (SaaS) IPO Let’s go ten years back in time when Datadog was founded in 2010. Cheers to Datadog for building a strong business and its IPO (i...
Is it Worth for Businesses to Invest in DRaaS?

Is it Worth for Businesses to Invest in DRaaS?

  Insights Desk   Oct 26, 2020
We live on a planet full of dangerous activities. Cyberattacks such as phishing threats, malware, and ransomware put your mission-critical data and devices at risk. So do disasters, whether they are n...
Coronavirus: Talkdesk Brings up Business Continuity Solutions for Work-from-Home Agents Amid Coronavirus Crisis

Coronavirus: Talkdesk Brings up Business Continuity Solutions for Work-from-Home Agents Amid Coronavirus Crisis

  Insights Desk   Apr 28, 2020
Talkdesk—one of the leading cloud contact center solution providers, announced the arrival of new offers for businesses that need a swift and seamless way to move into the cloud. The Business Contin...
SAP HANA and Leonardo Ecosystem Partners

SAP HANA and Leonardo Ecosystem Partners

  Research Desk   Mar 23, 2020
Information Services Group Inc. is solely responsible for the content of this report. Unless otherwise cited, all content, including illustrations, research, conclusions, assertions and positions cont...
Thought Machine Receives $83 Million Funding

Thought Machine Receives $83 Million Funding

  Insights Desk   Mar 04, 2020
One of the major players in the cloud-based technology space, Thought Machine, powering a new generation of financial services both for old and new banks, has announced $83 million funding. The compan...
How will Microsoft Manage the Contract Game?

How will Microsoft Manage the Contract Game?

  Insights Desk   Jan 31, 2020
The 10-year pentagon deal isn’t going anywhere or anytime soon. Microsoft and Amazon were leading in the race for the contract; in October 2019, the contract was awarded to Microsoft. The $10 billio...
Power Sector Giant BP adopts AWS

Power Sector Giant BP adopts AWS

  Insights Desk   Dec 10, 2019
Amazon has added yet another global energy business named BP to its kitty. BP is one of the leading providers of oil and gas around the world is moving toward more cloud-based services for better effi...