Highlights:

  • DataGrail is well-equipped to oversee the data privacy programs of its customers by leveraging risk intelligence.
  • Customers leveraging DataGrail’s data mapping capabilities enjoy additional benefits such as stakeholder engagement in data mapping exercises, risk assessment creation, tracking of approvals, and efficient project planning.

Recently, DataGrail Inc., a data privacy compliance startup, revealed its latest Managed Services offering to alleviate the day-to-day burdens of data privacy management.

According to DataGrail, their Managed Services’ offering eases the complexities of routine data privacy management for companies. The objective of Managed Services is to optimize corporate resources and eliminate the requirement for additional personnel. It achieves this by handling data subject request (DSR) fulfillment and data mapping tasks.

The creation of this new service is a direct response to the constantly evolving data privacy regulations and the surging volume of DSRs. These factors present significant challenges for companies in meeting their privacy obligations.

DataGrail is well-equipped to oversee the data privacy programs of its customers by leveraging risk intelligence.

The new release boasts enhanced data mapping abilities, supported by over 2,000 integrations and DSR automation features. These integrations cover various internal data systems, including custom databases, unstructured data stores, data warehouses, and proprietary apps. Through its Risk Intelligence, the company provides insights into potential data hiding spots, effectively reducing risk and ensuring efficient and accurate completion of DSRs.

Managed Services encompass input from technical privacy specialists who serve as “thought partners” for companies. These specialists address intricate and sensitive privacy and legal matters, reviewing and resolving them to ensure comprehensive and effective solutions. The service also offers a clearly defined escalation path for addressing any critical matters that may arise.

DataGrail’s new Managed Services offering brings added value to existing users of their Request Manager platform. Through the new offering, customers gain access to a dedicated privacy manager who ensures prompt processing of data subject requests. This manager effectively coordinates with internal stakeholders throughout the DSR lifecycle, meticulously documents processes from start to finish, and provides necessary training assets to enable efficient and scaled DSR processing.

Furthermore, the new Managed Services offering fosters continuous process improvements, as stated by the company. Customers leveraging DataGrail’s data mapping capabilities enjoy additional benefits such as stakeholder engagement in data mapping exercises, risk assessment creation, tracking of approvals, and efficient project planning.

The Chief Executive and Co-Founder Daniel Barber stated, “Consumers expect control over their data, and companies have a responsibility to respond to their requests promptly and comprehensively. Doing so enables them to maintain brand trust and loyalty. But privacy management has become a big enough issue that businesses need help. With DataGrail Managed Services, companies easily address the rapid changes in the data privacy landscape so that they can be confident their DSRs are processed thoroughly and correctly so that their customers’ rights are protected.”