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Whitepapers

Architect for the Cloud with Alfresco

architect for the cloud with alfresco

Published By: Research Desk Released: Feb 21, 2019
When it comes to managing content in the cloud, it’s not a question of if, but when, how, and for what use cases. This guide covers some practical considerations for pursuing a successful cloud-base...

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Cloud Spectator: Google #1 in Price-Performance (NA)

cloud spectator: google #1 in price-performance (na)

Published By: Research Desk Released: Feb 20, 2019
Cloud Spectator, an independent bench marking and consulting agency, has released a new comparative bench marking study that ranks Google Cloud #1 for price-performance and block storage performance a...

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TWI Data Warehousing in the Cloud

twi data warehousing in the cloud

Published By: Research Desk Released: Feb 20, 2019
Modernizing your data warehouse is one way to keep up with evolving business requirements and harness new technology. For many companies, cloud data warehousing offers a fast, flexible, and cost-effec...

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Next E-book

next e-book

Published By: Research Desk Released: Feb 20, 2019
Discover how Google Cloud can help you build what’s next At Google Cloud Next ‘18, we shared our vision for the cloud’s future and made over 100 announcements. Don’t have time to read and abso...

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Outsource Your Fax Infrastructure to the Cloud – The IT Manager’s Survivor Guide

outsource your fax infrastructure to the cloud – the it manager’s survivor gui...

Published By: Research Desk Released: Feb 19, 2019
This how-to guide will give you an overview (advantages and drawbacks) of today’s prevailing enterprise fax technologies, to help you determine — based on your needs, existing cost structure and I...

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Is it Time to Move Your Contact Center to the Cloud?

is it time to move your contact center to the cloud?

Published By: Research Desk Released: Feb 19, 2019
As you consider a move to the cloud it helps to understand what your peers and colleagues think. That's why we thought you'd like to see what contact center professionals had to say in a recent indust...

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7 Reasons Why a Cloud-Based Contact Center is the Way to Deliver on Customer Experience

7 reasons why a cloud-based contact center is the way to deliver on customer experience

Published By: Research Desk Released: Feb 19, 2019
Sometimes, your contact center agents are the first impression someone has of your company. Other times, they're the only interaction customers have with your organization. With the customer experi...

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Quality Management and Your Cloud Contact Center

quality management and your cloud contact center

Published By: Research Desk Released: Feb 19, 2019
Your contact center needs to work hard to stand out and positively impact customer retention and satisfaction. A typical business only hears from 4% of its unhappy customers – and 91% of them say t...

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Quality Management and Your Cloud Contact Center

quality management and your cloud contact center

Published By: Research Desk Released: Feb 19, 2019
Your contact center needs to work hard to stand out and positively impact customer retention and satisfaction. A typical business only hears from 4% of its unhappy customers – and 91% of them say t...

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Powering Growth and Innovation in a Hybrid Cloud World

powering growth and innovation in a hybrid cloud world

Published By: Research Desk Released: Feb 15, 2019
As enterprises flock to the cloud, nearly all are ending up with a hybrid/multi-cloud infrastructure without realizing it or intending to. Read this ebook to learn what it means to have a hybrid cloud...

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